Mauiva

Position OP002

Will oversee the supplemental training and monitoring of a particular itinerary (East coast) and all guides operating in that itinerary. Will work with and report to Chief Travel Host to hire, train, monitor and oversee a regional itinerary. Will also regularly guide these tours to review overall itinerary and vendor quality as well as shadow on tours to assess other guides.

Must have Mauiva AirCruise guiding experience, be certified from an accredited guide school; maintain all other licenses and certifications relevant to their assigned itinerary. Additional languages preferred.

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Position OP009

Support AirCruise scheduling by arranging all hotel, car and other necessary travel arrangements for Crew, Travel Hosts, Maintenance, etc.

Must be sufficient in Outlook, Word, Excel and general reservation booking systems. Experience in reservations or other hospitality fields a plus. Excellent communication skills a must, as employee will be dealing with other employees, vendors and third party contractors.

Must be organized and efficient. Able to forecast and arrange travel needs in advance to maintain quality and cost effectiveness of service for all internal and external customers.

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The Dispatch Manager will be responsible for operating the Mauiva Dispatch and coordinating all trips during travel. The right candidate will be a motivated, self-starter with excellent organizational and customer service skills. Candidates must have the ability to work well under pressure in a fast paced environment. Deadlines are very strict and have the potential to change very quickly. The right candidate will be quick on their feet, have the ability to readily adapt to change and have confidence in their decisions and actions.

A thorough proficiency in Microsoft applications such as Outlook, Word, Excel and MSCRM are required.

Must have strong customer service background that involved live issue resolution and ability to make immediate decisions to enact resolution for customer.

Additional languages preferred.

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The Junior Designer is responsible for developing websites, email promotions, and print collateral, as well as managing small to intermediate sized projects independently. A strong understanding of typography, color theory, layout, and branding best practices is essential. He or she will be responsible for brainstorming creative concepts with the Marketing and Design teams, developing original concepts, executing designs based on established style guidelines, participating in visual design presentations to internal stakeholders, and developing design specifications for both online and print production.

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Growing user experience team seeks a highly skilled application developer interested in taking on fast-paced development work with an aggressive release cycle. Advanced knowledge of PHP and DOM scripting is required. The team provides services that support the entire organization, including the design and development of new web-based products and services, as well as maintenance and incremental improvement of existing systems. The role requires interaction with the various teams within the organization, enabling the development team to execute on projects in alignment with client objectives.

This position will report directly to the Director of User Experience Design.

Minimum Requirements:
A bachelor's degree in business, marketing, or closely related field (or equivalent education and experience) is required.

• At least 3 years of PHP experience
• Familiarity working within an MVC framework
• Strong AJAX knowledge, utilizing either jQuery or Prototype
• Experience using SVN for source control
• Solid knowledge of CSS and XHTML and ability to troubleshoot cross-browser issues
• Strong analytical and problem solving skill
• Strong written and verbal communication skills
• Experience working in a scrum agile environment
• *Only candidates who submit an online portfolio of previous works will be considered.

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Position OP016

The position plays a very important role for increasing the visibility of our company across multiple forms of social media. Builing an ongoing interactive relationship with our following is the goal.

• Develop and directly manage day to day innovative outgoing and incoming strategies across the following social media platforms to maximize brand visibility:
  • Facebook
  • Pinterest
  • Twitter
  • YouTube
  • Flicker
  • LinkedIn
  • Blogs
  • All other channels identified and deemed necessary.
• Continue to research and implement growing trends in social media.
• Keeping track of growth and progress within your strategy and prepare reports accordingly.
• Develop an editorial calendar in order to maximize the planned strategy.
• Being able to communicate company messaging via all channels of social media.
• Continually developing new relationships with influential bloggers and social media powerhouses in the travel industry.
• Manage and update the company's Facebook page.
• Perform all other duties as assigned.

Requirements:

• 4 year college degree or higher in internet/social media marketing
• Being positive, having creative and innovative ideas but also being able to follow direction
• The ability to multi-task while following through with projects on a daily basis
• The ability to work indpendently while actively participating in a team environment.
• Time management, organization, technology, communication and writing skills should all be above average.
• The ability to learn quickly is very important.

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Responsible for operating the Mauiva Dispatch and coordinating all trips during travel.  Will handle and troubleshoot any unforeseen disruptions / changes to itineraries and document resolutions.  Responsible for reporting re-occurring issues and planning and documenting contingencies or change proposals to prevent in future.

Department is 24/7, holidays and weekends included.  Employee will work rotating shifts within the team to ensure these coverage needs are met.

Support/Service background with relation to live issue resolution required.  Must be able to multi-task and assess changing priorities.  Position requires confidence in making decisions for immediate real-time resolution.  Any experience pertaining to the above is preferred.

Bi-Lingual preferred.

Must thrive in fast-paced, multiple priority environment and have ability to maintain a calm and supportive demeanor under stress.  Must have excellent communication skills and be able to engage callers at the customer, colleague and vendor level

Travel: Less than 10%

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Objective Requirements: (Education, Experience, Skills, Languages) 1-3 years of over the phone or in person sales experience. College degree preferred. Travel agent or industry sales experience is a plus. Above average phone/writing skills. Multi-tasking and exceptional listening skills are a must. Must be able to follow up and follow through with tasks on a daily basis.

Languages: Bi-lingual preferred however, English only is not frowned upon at all.

Subjective Requirements: (Character, behavior) Willing to work hard and fit within the Mauiva Culture. Being Proactive and having a positive attitude is a must. Dependable and honest with the ability to use down time productively. Qualified candidate must have the ability to work independently in a team environment.

Using the Objective and Subjective requirements previously listed, our Mauiva Concierge Specialist is responsible for ensuring guests are truly provided our Hassle Free, VIP way of vacationing before and after their AirCruise.

Our Mauiva Concierge Specialist will have complete understanding and ability to professionally communicate our ancillary product lines to all guests before or after a Mauiva AirCruise AirCruise is purchased. Ancillary products include additional hotels, activities, tours, transportation and other services. Once client's needs or wants are identified by the discovery questions you ask, you are responsible for booking and collecting payment for those products.

The Mauiva Concierge Specialist will also work closely with our Mauiva consumer sales team to provide timely quotes for ancillary product inquires before guest purchase. Also assist B2B tour series. This position will assist with B2B and B2C tradeshows

Must be available to work shifts which may include evening and weekend schedules.
Mauiva is an equal opportunity employer offering an incredible opportunity to be a team member of the most innovative company the travel industry has ever seen.

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• Assigns aircraft and crew schedules in accordance with FAA regulations and company policy
• Ensures crew duty and rest limitations are complied with
• Ensures aircraft are scheduled efficiently and within performance limitations
• Maintains crewmember schedule. Works with Chief Pilot to ensure adequate coverage for vacations and training events
• Flight follows all trips including company aircraft and supplemental lift
• Assist crewmembers with flight planning; including routings, fuel uplift, weather, NOTAM's and other information as requested
• Brief crewmembers on duty and travel assignments
• Arranges crewmember logistics; including hotel, airline and ground transportation
• Works closely with maintenance to coordinate scheduled and unscheduled maintenance events
• Will assist Chief Pilot with scheduling crewmember training events and ensure crewmembers maintain currency
• Coordinate services with FBO's or other vendors as necessary
• Ensure clients are kept apprised of information pertaining to their trips; including tail numbers assigned, delays, performance or passenger convenience item limitations and any other relevant data
• Ensure all trip and crewmember information is kept current in FOS
• Ensure all passenger manifests are entered in FOS and TSA guidelines are complied with
• Coordinate with Charter Sales to schedule trips and assist as needed
• Working nights, weekends and holidays is required. Will also be required to work on call shifts from home. Reliable phone and internet service from home is required
• Other duties as assigned

• Prior Part 135 or 121 scheduling experience required
• Knowledge of FOS scheduling software preferred
• Prior aviation experience required

• Ability to prioritize and multi-task
• Positive and friendly attitude
• Maintain calm under pressure
• Excellent communication and organizational skills

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The Systems Administrator will oversee the company's computer networks to ensure that it functions smoothly, efficiently, and at optimal peformance.
Day to day tasks include but are not limited to:

• Configures and manages existing network
• Designs and sets up the infrastructure for the company's computer network
• Customize the network to company's needs by connecting the necessary hardware and software to the network
• Ensure that all updates are pushed to all computers and servers as soon as they are issued by the manufacturer
• Track Software Licenses and make recommendation to management for upgrades and purchases
• Manage the trouble call system to identify and track tasks related to the network and document corrective actions
• Manage and maintain computer and software inventories
• Setup and maintain a periodic system maintenance schedule for the cleaning and upkeep of all of the projection, camera, computer and server systems
• Monitors the performance of the network and troubleshoots any problems such as slow performance or network downtime.
• Work with individual users who are having network problems that are not experienced enough to resolve the problem
• Develop, install, and maintain emergency systems to back up the network servers
• Keep records of all users' problems and errors as well as the steps taken to solve the problems
• Control user access to the network, setting up passwords for individual users and determining which files, programs, or features each person is allowed to use and documenting this for tracking purposes
  
• Maintain firewalls monitoring the network for unauthorized intrusion protecting internal users from outside threats, including hackers, viruses, spyware and malware.
• Change passwords periodically and update security measures and procedures
• Be familiar with a variety of network operating systems, including Microsoft, Novell, and UNIX
• Stays abreast of current computer technology changes constantly upgrade your knowledge base.
• Manage, perform and archive backups and store backups off site
• Develop and manage a disaster recovery program

An educational background is a must.
Bachelor's degree in Information Technology is the minimum requirement.
At least 4 years of experience with Windows 2003 server and newer platforms with an emphasis on Active Directory.
Strong background in Exchange 2003/2007, SharePoint 2003/2007, Trend micro, OS deployments, Backup.
Solid knowledge of LAN/WAN configurations to include experience with SonicWall brand Firewalls and Spam Filters and Cisco switches.
Must have a background supporting Team Foundation Server 2005 and have advanced hardware & software troubleshooting skills.

Great knowledge in business practices.
Leadership skills, strong communication skill and a team worker.
Must have the ability to carry out projects, follow procedures and routines, work with ideas, think extensively and find solutions to hands-on problems.

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Irit Vizer is the President and Chief Operations Officer of Mauiva LLC, an innovative Travel Solutions corporation offering one of the most unique travel products, the AirCruise.

Mrs. Vizer has over 15 years of experience in management, Human Resources, administration and international marketing and sales.
In her Military service Mrs. Vizer served as a HR Specialist and a profiler responsible for professional placement of candidates to regular and elite units in the armed forces.

As the COO at A.P.I. Ltd, the representative and local distributor of Yamaha and SeaDoo products in Israel, Irit was responsible for all aspects related to running the business including Human resources, Office Management, agent communications and trade shows. In the year 2000, Mrs. Vizer moved to ISD, a HiTech company that developed silicon parts to the cellular industry. She was the head of the purchasing department, and was responsible to all purchases that were made in the company.

Irit also served as one of the founders and the CEO of Logi-Cali, a software company that produced and published the unique software Babylog. She was involved in all aspects of the product development, distribution, contracting, marketing and customer support.

Mrs. Vizer has a Bachelors degree in Business Administration with a major in digital communication and international Marketing from the Michlala Leminhal, the leading business school in Israel.

In her free time Irit loves spending time with her family, kids and dog, travel to new destinations, read, run and be active. She also loves art and design.

• Direct and coordinate company sales and marketing functions.
• Develop and coordinate sales selling cycle and methodology.
• Direct and oversee the company marketing function to identify and develop new customers for services.
• Research and develop strategies and plans which identify marketing opportunities, direct marketing, and new project development.
• Analyze and evaluate the effectiveness of sales, methods, costs, and results.
• Develop and manage sales and marketing budgets, and oversee the development and management of internal operating budgets.
• Plan and coordinate public affairs, and communications efforts, to include public relations and community outreach.
• Participate in the development of new project proposals.
• Establish and implement short and long range goals, objectives, policies, and operating departmental procedures.
• Supervise the planning and development of company marketing and communications materials.
• Promote positive relations with partners, vendors, and distributers.

At least 5-7 years of experience in the travel industry is a MUST. Preferably 10 years of marketing and sales experience is needed. Experience in strategic planning and execution is strongly encouraged. Candidate must possess knowledge of distribution, contracting, negotiating, and change management. Knowledge of structuring sales quota goals and revenue expectations needed. Candidate must also have experience in strategies advertising, campaigns, and successful public relations efforts.

Candidate must have professional written, verbal communication, and interpersonal skills. This candidate should have the ability to motivate teams to produce quality materials within tight time frames, and simultaneously manage several projects.

50%. This job requires the willingness to work a flexible schedule.

Additional Responsibilities include recruiting, training, supervising, and evaluating department staff.

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Support AirCruise scheduling by arranging all hotel, car, and other necessary travel arrangements for Crew, Travel Hosts, Maintenance, etc…

Must be sufficient in Outlook, Word, Excel, and general reservation booking systems. Experience in reservations or other hospitality filed a plus. Excellent communication skills a must, as employee will be dealing with other employees, vendors, and third party contractors.

Must be organized and efficient. Able to forecast and arrange travel needs in advance to maintain quality and cost effectiveness of service for all internal and external customers.

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Requirements

• Candidate must have 1-3 years of experience in a bookkeeping role.
• Conduct routine, non-complex audits of a variety of records by examining, verifying, and reviewing accounts, invoices, and vouchers
• Prepare schedules/reports using spreadsheet or word processing software. Assist in the preparation of invoices for payment, and create folders and maintain files of records of expenditures
• Assist in other bookkeeping functions such as analyzing selected general ledger accounts and preparing journal entries to record or correct accounting transactions
• Assist in billing problems and payments
• Assist with calculating the cost of operation of various activities
• Audits and proofs accounting or other reports for clerical accuracy and conformance to company procedures and supplier/vendor invoices for accuracy and completeness
• Maintains payroll records, time sheets, and leave records. Codes pay and time sheets according to the system in operation, and reconciles work sheets
• Records financial transactions into bookkeeping software
• Manages accounts payable and receivable
• Reconciles bank and credit card statements
• Compiles statistical, financial, accounting data or reports and tables pertaining to such matters as cash receipts, expenditures, accounts payable and receivable, and profits and losses
• Calculates costs of materials, overhead, and other expenses, based on estimates, quotations, and price lists
• Performs general office duties such as filing, answering telephones, and handling routing correspondence

Candidate Must Have

• Knowledge of the principles and practices of bookkeeping and ability to apply this knowledge in varied work situations
• Knowledge of modern office practices, procedures, and equipment
• Ability to make mathematical calculations with accuracy and reasonable speed
• Ability to maintain accounting records and prepare reports
• Ability to read, write, and speak English to relay information to others
• Ability to read and comprehend instructions, procedures, memos, financial reports, formatted financial statements, and letters
• Advanced PC skills are required in MS applications such as Excel and Word, with downloading date from an integrated accounting system
• Able to work in a fast-paced dynamic, and high -pressured environment with stringent deadlines
• Must be assertive, detail oriented with strong organizational skills
• Successful candidate should be a team player and self-motivated

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Call Center Sales Associate for B2C sales. Basic purpose of position: Manage in/outbound calls and emails, inform and excite prospective clients about the Mauiva AirCruise™ with the goal being to close sales. Up-sell pre/post packages. Manage guest's reservations.

Objective Requirements: (Education, Experience, Skills, Languages) 2+ years of experience in sales. College Degree preferred with a background in Hospitality, Business or Communications. Proficiency in outlook and excel. Proficient in English and Spanish.

Subjective Requirements: (Character, behavior) Excellent communication, listening and organizational skills. Customer service oriented. Passion for travel.

Travel Required: 15% Travel to consumer tradeshows

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